Capabilities
Built for
Sales & Care.
Specialist agents. One platform. Connected to your CRM, ticketing system, and knowledge base from day one.
Full Architecture
How the agents work.
Channels
Voice
Web Chat
WhatsApp
SMS
Email
Developed by numarai
Agents
Sales Agent
Care Agent
Context
Worker Agents
Customer Memory
Orchestration
Memory
Governance
Routing
Human Approval
Enterprise Systems
CRM
Billing
Order Management
Product APIs
Contact Center
Payments
Consent
Knowledge Sources
Product Catalogue
Plans & Pricing
FAQs
Customer Profiles
Past Interactions
Deployment
Your infrastructure
Deployed inside your cloud or on-premise environment. No data leaves your boundary.
Support Model
Advisory and handover
We consult on framework, model, and rollout, then hand over fully to your Technology or Ops team, with ongoing support available if you need it.
Ownership
You own everything
Code, documentation, runbooks. No lock-in to numarai. Your IP, your control.
Customer Memory
Worker agents seed Sales and Care with context.
Domain-expert worker agents read your systems of record and assemble Customer Memory: identity, products and billing, service history, contact history, permissions, and intelligence. Both agents draw on it from the first message, so nothing starts from zero and every handoff carries full context.
Systems of record
CRM
Billing
Orders
Catalogue
Consent
Worker agents
Identity
Billing
Service
Contact
Permissions
Intelligence
Customer memory
Provenance
Confidence
Sensitivity
Seeded agents
Sales Agent
Care Agent
Cloud & Platform Agnostic
Built around your stack, not ours.
Enterprise organisations have existing cloud agreements, vendor partnerships, and preferred technology stacks. We build numarai agents to work within them, not around them, with no preferred vendor and no forced migrations.
Cloud
Azure · AWS · GCP · On-Premise · Hybrid
AI model
OpenAI · Anthropic · Azure OpenAI · Open Source LLMs
Data boundary
All data stays within your environment. Nothing external.
Vendor agreements
We build inside your existing partnerships and licensing.
Integrations
Works with the tools you already use.
Organised by category. If your system isn't listed, we connect via REST API.
CRM & Sales
Customer Care & Ticketing
Channels & Comms
Knowledge & Data
SharePoint Confluence Azure Blob StorageAmazon S3SQL DatabasesPostgreSQL Document LibrariesCustom Vector Indexes
Have an existing vendor agreement?
We work within your negotiated cloud, LLM, and software contracts. Tell us what you have and we'll build around it.
FAQ
Frequently asked questions
We build two specialist agents: a Sales Agent that qualifies leads, recommends products, and completes digital checkout synced to your CRM; and a Care Agent that handles billing, service, and account queries across voice, chat, and messaging. Behind them, Worker Agents read your systems of record and assemble Customer Memory, so both agents start every conversation with context already in place. All of it is orchestrated by a Customer Journey Orchestrator that detects intent and routes conversations, including seamless escalation to human agents. Beyond these, we also develop custom agents and broader agentic workflows tailored to your specific requirements.
No. numarai agents connect to your existing systems (Salesforce, ServiceNow, Zendesk, Freshdesk, and others) via API. We build around your stack, not the other way around. You keep your workflows, data models, and vendor agreements intact.
All data stays within your environment. numarai is deployed inside your cloud (Azure, AWS, GCP) or on-premise infrastructure. Nothing is routed through numarai servers or external third-party services. Your data boundary stays yours.
Timelines depend on your infrastructure, integration complexity, and the number of use cases in scope. We work through three phases: Advise and Plan, Configure and Deploy, and Handover. We will give you a specific estimate after the initial discovery session.
Our preferred approach is to hand full control back to the teams that live and breathe the business every day: your Technology or Operations team. They receive the code, documentation, and runbooks and own the system outright. That said, if ongoing support is what you need, we are happy to discuss it.
We are cloud and model agnostic. We work with Azure, AWS, and GCP, as well as on-premise and hybrid environments. On the model side, we support OpenAI, Anthropic, Azure OpenAI, and open-source LLMs. We build inside your existing cloud agreements and licensing, with no forced migrations.
Yes, and that is by design. We build numarai agents inside your negotiated contracts for cloud, LLM, and enterprise software. If you have an Azure Enterprise Agreement or an existing Salesforce licence, we work within those boundaries rather than introducing new vendor dependencies.
At the end of the engagement you receive full source code, infrastructure-as-code (Terraform or equivalent), architecture documentation, agent configuration files, integration specs, and operational runbooks. Everything needed for your team to operate, maintain, and extend the agents independently.
Book a Demo
See the Sales & Care
Agents in action.
Book a technical walkthrough and see both agents on representative scenarios.
Book a Demo →